[data-ws-animate-id="_R1aj6j5_"] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R1aj6j5_"] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R1aj6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R1aj6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R1aj6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])) { animation: none; }

Social Media Management

[data-ws-animate-id="_R2aj6j5_"] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R2aj6j5_"] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R2aj6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R2aj6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R2aj6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])) { animation: none; }

Social Media Management für schnellen Support auf allen Kanälen

[data-ws-animate-id="_Rij6j5_"] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_Rij6j5_"] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_Rij6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_Rij6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_Rij6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])) { animation: none; }

Wir übernehmen die Betreuung Ihrer Social-Media-Kanäle im Kundenservice – schnell, zuverlässig und markenkonform. So bleiben Sie jederzeit präsent und ansprechbar.

Jetzt beraten lassen

[data-ws-animate-id="_R4j6j5_"] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R4j6j5_"] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R4j6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R4j6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R4j6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])) { animation: none; }

90+

Mitarbeitende im Einsatz

20+

Jahre Branchenerfahrung

[data-ws-animate-id="_R136j5_"] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R136j5_"] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R136j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R136j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R136j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])) { animation: none; }

[data-ws-animate-id="_Rl6j5_"] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_Rl6j5_"] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_Rl6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_Rl6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_Rl6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])) { animation: none; }

[data-ws-animate-id="_Rb56j5_"] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_Rb56j5_"] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_Rb56j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_Rb56j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_Rb56j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])) { animation: none; }

Professionelle Betreuung Ihrer Social Media Kanäle stärkt die Markenbindung

[data-ws-animate-id="_Rj56j5_"] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_Rj56j5_"] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_Rj56j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_Rj56j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_Rj56j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])) { animation: none; }

Kund:innen erwarten heute Antworten in Echtzeit – auch auf Social Media. Wer auf Facebook, Instagram, LinkedIn oder anderen Plattformen aktiv ist, sollte nicht nur Inhalte teilen, sondern auch auf Anfragen, Kommentare und Nachrichten professionell reagieren.

Mit dem Social Media Management von callExpert stellen Sie sicher, dass Ihre Community nicht lange auf eine Antwort warten muss. Unsere geschulten Agent:innen übernehmen die Kundenkommunikation auf Ihren Social-Media-Kanälen im Rahmen klar definierter Abläufe – freundlich, lösungsorientiert und markengerecht.

Ob Community Management, First-Level-Support oder Eskalation an Fachstellen: Wir arbeiten effizient, mit transparentem Reporting und vollständig eingebettet in Ihre Kommunikationsprozesse. So entlasten wir Ihre internen Teams und sichern gleichzeitig Ihre Präsenz auf allen relevanten Kanälen.

[data-ws-animate-id="_R556j5_"] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R556j5_"] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R556j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R556j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R556j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])) { animation: none; }

Reaktionsstark im Dialog mit Ihrer Community

Wir beantworten Anfragen, Kommentare oder Direktnachrichten zeitnah – im Namen Ihres Unternehmens und im gewünschten Tonfall.

Klar definierte Abläufe & Übergaben

Bei komplexeren Anliegen leiten wir gezielt an Ihre Fachabteilungen weiter – inklusive Dokumentation und Rückmeldung.

Transparenz durch Reporting & Monitoring

Sie erhalten regelmässige Reports zu Volumen, Reaktionszeit, Anliegen und Stimmungen – für maximale Übersicht und Kontrolle.

[data-ws-animate-id="_Rn6j5_"] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_Rn6j5_"] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_Rn6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_Rn6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_Rn6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])) { animation: none; }

Ihre stärksten Vorteile mit CallExpert

[data-ws-animate-id="_R176j5_"] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R176j5_"] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R176j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R176j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R176j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])) { animation: none; }

Unsere Leistungen sind wie Bausteine: flexibel kombinierbar, nahtlos integrierbar – und immer auf messbaren Erfolg ausgerichtet. Wählen Sie Outbound-Power, Inbound-Service oder BPO-Entlastung – oder verbinden Sie alles zu Ihrem individuellen Wachstumspaket.

[data-ws-animate-id="_R1n6j5_"] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R1n6j5_"] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R1n6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R1n6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R1n6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])) { animation: none; }

Zeitgewinn für Ihr Team

Wir übernehmen repetitive Aufgaben im Hintergrund, damit sich Ihre Mitarbeitenden auf strategisch wichtige Tätigkeiten konzentrieren können.

Skalierbare Kosteneffizienz

Nutzen Sie unsere Ressourcen flexibel nach Bedarf – ohne zusätzliche Fixkosten oder internen Verwaltungsaufwand.

Sichere Qualität

Wir garantieren sorgfältige Abläufe, DSG-konforme Datenverarbeitung und konstant hohe Servicequalität.

Klare Transparenz

Durch standardisierte Reports und KPIs behalten Sie jederzeit den Überblick über alle Leistungen und Ergebnisse.

Perfekt integriert

Unsere Services fügen sich nahtlos in Ihre bestehenden Systeme und Prozesse ein – ohne Reibungsverluste.

[data-ws-animate-id="_R4p6j5_"] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R4p6j5_"] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R4p6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R4p6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R4p6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])) { animation: none; }

Ihre Sorge

“Ein externes Team kann unsere Community nicht authentisch betreuen.”

[data-ws-animate-id="_R396j5_"] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R396j5_"] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R396j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R396j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R396j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])) { animation: none; }

Unser Versprechen

Markenkonformer Dialog mit Nähe und Verlässlichkeit

[data-ws-animate-id="_R596j5_"] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R596j5_"] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R596j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R596j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R596j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])) { animation: none; }

Unsere Social-Media-Agent:innen werden gezielt auf Ihre Tonalität, Zielgruppen und Kommunikationsrichtlinien geschult. Sie treten im Namen Ihres Unternehmens auf – empathisch, professionell und immer im richtigen Kontext.

[data-ws-animate-id="_Rr6j5_"] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_Rr6j5_"] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_Rr6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_Rr6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_Rr6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])) { animation: none; }

Hier kommen unsere Social Media Management-Lösungen zum Einsatz

[data-ws-animate-id="_R1b6j5_"] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R1b6j5_"] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R1b6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R1b6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R1b6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])) { animation: none; }

Beantwortung von Direktnachrichten auf Facebook, Instagram, LinkedIn etc.

Moderation von Kommentaren und Community-Beiträgen

Erfassung und Weiterleitung von Serviceanfragen oder Beschwerden

Monitoring relevanter Keywords und Themen in sozialen Netzwerken

Unterstützung bei Aktionen, Kampagnen oder Events in Echtzeit

[data-ws-animate-id="_R2t6j5_"] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R2t6j5_"] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R2t6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R2t6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R2t6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])) { animation: none; }

Lagern Sie gezielt aus, was Sie intern bremst.

Jetzt loslegen

[data-ws-animate-id="_R1d6j5_"] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R1d6j5_"] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R1d6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R1d6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])), [data-ws-animate-id="_R1d6j5_"] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > [data-ws-animate-id] > :not(:is([data-ws-animate-id], [data-ws-no-initial-animation])) { animation: none; }

Sie haben noch offene Fragen?
Dann stehen wir Ihnen gerne zur Verfügung.

Severin Wolf

Geschäftsführer

severin.wolf@callexpert.ch

Social Media Management für schnellen Support auf allen Kanälen